We Appreciate you!
Every client feedback project we do touches on the need to make clients feel special, in fact it ends up on almost every Action Plan in the 'Just Do It' category. Relationships take time and authenticity, but little surprises and shows of genuine appreciation help too.
Pro Tip: Small, thoughtful gifts can help you stand out from the crowd - be creative! But remember, always send the gift with a personalised card, and NOT just at Christmas (where it can get lost amongst all the other generic offerings).