Join Ange Wallace and Tracy Donovan for a punchy overview of What Lies Beneath.

This is an in-depth look at our main service, learn why companies choose to get in-depth feedback, how we go about it, what the costs are, and most importantly what you'll get out of it if you choose to invest in our client feedback services.

High level overview of the feedback process, start to finish including invoicing, terms of engagement etc

Here, Ange breaks down the four stage report.

Ange breaks down the meaty stuff in the Guts...an Executive Summary on steroids!

We always present the findings in person via a facilitated workshop. We spend time in the 'Empathy' phase of the research...find out why.

We do 95% of our interviews by phone. Learn why we believe it's the best option for qualitative feedback.

Curious about how your clients respond to our feedback? Through our careful framing and introduction they feel comfortable being honest with Ange about your business. Find out how.

Tracy outlines the range of clients to include in your client list for us to call, and the information we require

Ange explains how she comes up with the first set of draft questions after the preliminary meetings and what happens from there

Isn't What Lies Beneath the name of a horror movie? It sure is. Find out the meaning behind the brand. Many thanks to Trent Sunderland from www.designburo.co.nz for the amazing design!