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Considering our services? You smart 🤓

Updated: Apr 9

By Ange Wallace, Founder and Director

If you're curious about what it's like to use us as your customer research partner, you've landed in the right place.

You can watch me chat about it in the video below, or read on to find out more.

For nearly a decade, our Depth Sounder service has been at the forefront, delivering exceptional results across various industries.

Whether your team comprises of six or 600, or if your annual turnover ranges from a few hundred thousand to one hundred million, rest assured, our service is tailored to suit your needs.

We specialise in working with B2B companies, building on the symbiotic relationship.

Through engaging conversations with your customers, they come to appreciate how any enhancements you undertake directly benefit their professional lives. This means they feel comfortable sharing candid feedback with us, enabling invaluable insights to emerge.

What truly distinguishes us? It's our commitment to translating research findings into tangible actions. After all, research only holds value when it creates positive change.

Our standard Depth Sounder package is priced at NZD$15,000 plus GST, offering a comprehensive analysis of your customer insights, and suitable when you have one or two customer groups experiencing similar service. However, we're flexible and customise our services to fit your needs.

The onboarding process with us is hassle-free. We've streamlined our procedures to alleviate any burdens on your end, we happily do the grunt work.

While we employ efficient and streamlined processes, we wholeheartedly value the time spent engaging with you and your team during two meaty workshops.

We also have two 'traction sessions' at the 30 and 90 day mark after your project wraps up.

If you're eager to explore further, scheduling a chat with me is a straightforward process. Simply book a slot in my diary or reach out to Tracy Donovan.

Our initial discussion, whether via Zoom or a phone call, serves as an opportunity for us to understand your needs, share what we do, and figure out if there’s a good fit.

Shortly after we’ll send you a comprehensive proposal and catch up when you’re ready.

As you’ll see from our testimonials, our customers get so much value from what we do.

Only the boldest leaders are ready to embrace the transparency and transformation we provide. 

If you're still here, chances are you're one of them. Call me!

Ange Tracy Donovan

+6421636373 +6421712753 Book a time with me here


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