FEEDBACK IS A GIFT.
What Lies Beneath is a small business consultancy with a fantastic reputation, based in Tauranga with clients across New Zealand. We specialise in client feedback – with depth.
We help CEOs, GMs and owners of small, medium and large businesses gain a fresh and objective view of their business at both the strategic and operational level.
We work with their teams to turn the insights into best practice, and best practice into business as usual.
WLB feedback involves us talking to your clients which requires trust.
So read through our website, check us out on social media, talk to our mutual contacts and read our testimonials.
If you are considering client feedback and want to learn more just get in touch with Ange and have a chat.
We help you dive deep into your clients' experience
Contact Ange Wallace | Director
021 636373
95% of the insights for 20% of the price
"The What Lies Beneath feedback gave us 95% of the insights you pay a larger market research firm over $30k to do.
We have used both, so I speak from experience"
– Jamie Lunam, General Manager, Jenkins Freshpac Systems
WHAT LIES BENEATH FEEDBACK ENABLES YOU TO:
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Make fact-based decisions that will positively impact on the future of your business.
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Gain a thorough understanding of where to invest or divest resources and effort to increase profitability, relationship strength and brand perception.
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Get greater accountability and buy-in from staff.
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Get inside your clients heads and understand what they want from your business
YOUR CLIENTS ARE AN UNTAPPED RESOURCE
Successful business leaders increasingly regard feedback as a critical business process, not an optional one.
Feedback will validate, assist, challenge and debunk your thinking. It will spark new ideas and ways of doing things.
It will help you get your priorities straight so you know where to invest time, money, people and resource.
Ultimately client feedback will fast-track your decision making and short-cut your journey to:
Stronger
Relationships
We offer one exceptional service - The Depth Sounder
We have in-depth conversations with your clients, we analyse and interpret the information then present the report in person, to your team, within one month.
DEPTH SOUNDER EXPERIENCE
