WHY WE DO WHAT WE DO
We believe that business is all about relationships, that relationships are deepened with honesty and honesty allows us to move forward with clarity and purpose.
We bring this mindset to life for your business by being the bridge between you and your clients experiences.
This all sounds pretty deep but don't worry - we deliver a fast-paced, growth-focused and enjoyable experience for you and your clients.
What Lies Beneath is a small business consultancy with a big reputation, based in Tauranga with clients across New Zealand and beyond.
For us to have our upbeat yet candid conversations with your clients you need to trust us, so read through our website, feel free to contact any of our past clients (they're all OK with this!) and read our testimonials to get a feel for who we are and what we do.
Then, when you're ready to learn more, simply get in touch with Ange and have a chat.
Ange Wallace &
Contact Ange Wallace | Founder
As we say to our clients...
"Nothing has changed except now you know. Your clients were thinking these things already and now you have the ability to act on them"
Feedback can have negative connotations but overwhelmingly the experience our clients have is positive because we extract the goodness too!
WHAT LIES BENEATH FEEDBACK ENABLES YOU TO:
Make fact-based decisions that will positively impact on the future of your business.
Gain a thorough understanding of where to invest or divest resources and effort to increase profitability, relationship strength and brand perception.
Get greater accountability and buy-in from staff.
Get inside your clients heads and understand what they want from your business
YOUR CLIENTS ARE AN UNTAPPED RESOURCE
Successful business leaders increasingly regard feedback as a critical business process, not an optional one.
Feedback will validate, assist, challenge and debunk your thinking. It will spark new ideas and ways of doing things.
It will help you get your priorities straight so you know where to invest time, money, people and resource.
Ultimately client feedback will fast-track your decision making and short-cut your journey to: greater profitabilty, stronger relationships and enhanced brand perceptions.